Select this Category if you have any question about the Freescale Alliance Program
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Choose this category for topics related to online shopping and Buy Direct web orders (tools, samples, and silicon devices).
For questions on Pb-free availability, regarding chemical contents, certifications, product classifications, compliance
For whatever does not fit into the other categories
Select this category for requests related to Freescale Product Change Notifications or internal PCN system
Questions regarding Freescale/distributor sales offices or about the commercial part status
Any Fresscale Semiconductor product related technical questions: features, usage, specification, documentation details, suggestions
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Any website or access related questions or problems
Should be used if you are a distribution partner who is having a problem with certification tests.
Should be used if you wish to schedule or receive additional information on a Freescale classroom training course.
Should be used if you have problems with the online training found on the Freescale Training Site.
Should be used if you have problems with one of the virtual labs found on the Freescale Training Site.
Select this topic if you would like to submit a FSL Co-Brand Request
Select this topic if you have questions regarding your FSL Alliance Program Design Services enrollment.
Select this topic if you have any questions regarding your FSL Alliance Program Design Services Profile Update submission.
Select this topic if you are part of the FSL Reseller program and have any questions regarding your product submissions
Select this topic if you have any questions regarding your FSL Design Alliance Discounted Dev Tool Order.
Select this topic if you have questions regarding a document/white paper you have submmited
Select this topic if you have questions regarding a document/white paper update that you have submitted.
Select this topic if you have questions regarding your FSL Alliance Program HW/SW Provider enrollment.
Select this topic if you have any questions regarding your FSL Alliance Program HW/SW Provider Profile Update submission.
Select this topic to request support for an opportunity that is in the Valid, Design Complete, Production Win or Mature Production Status
Select this topic if you have any questions regarding your Alliance Partner Profile Update submission.
Select this topic if you have any questions about the FSL Alliance Programs
Select this topic if you have any questions about the FSL Alliance Program.
Select this topic if you wish to submit a FSL Alliance Program Progress/Activity Report
Select this topic if you have questions regarding the status of a Reference Design Submission or on how to submit a request.
Select this topic if you have any questions regarding your FSL Alliance Program Training Provider Enrollment.
Select this topic if you have questions regarding your FSL Alliance Training Provider Profile Update submission.
Select this topic if you have questions on how to become a member of the FSL University Program.
Select this topic if you have questions regarding your FSL University Program Enrollment.
Select this topic to request a content report
Use when topic is not covered by pre-defined classifications. Describe information desired providing part numbers when appropriate
Reports provided by Freescale are called Material Content Data Sheets. They provide detail description of substance amounts in product/package as a percentage of the product mass. Provide part number and full package description
Select this topic to request a prepaid shipping label for return of product which requires disposal. This is for product disposal purposes only, no refund will be provided. Provide part number and location from which the product will be shipped.
Select this topic to request RoHS CoA reports that are not available on the Freescale website or for additional information about RoHS CoA reports. Please provide part numbers for questions or relate to specific Freescale devices.
For questions about distributors and their offices locations not answered by the "Where to buy" section.
For questions about a selected part’s active/obsolete status. Please first consult the lifecycle info (see related Product Summary Page ->"Orderable Parts"). For Pb-free/RoHS questions, use the "Environmentally Preferred Products" category.
You can not find the document, even though you know the document number: archived, expired, removed, obsolete Literature
Use our Documentation library and ordering system to retrieve documents in online or printed form. Use this topic if you encounter a technical problem and need to submit your order through alternate means. Please reference the document number.
Questions regarding usage/features/problems concerning CodeWarrior Software Development Environment
Questions during design phase related to device usage or clarification question
Evaluation of possible device usage in future application/project; product information gathering - which is not content of the datasheet; Replacement parts; Packaging and Solderability; Reliability interest (MTBF, FIT);
Part behaviour related to DC/AC-parameters changed or is out of specification according to the datasheet; EMC-behavioral issues like EME, EMS; part functional failure;
Documentation unclear, wrong, missing important data
Questions regarding usage/features/problems concerning Games Development Tools
Questions regarding usage/features/problems concerning Freescale Hardware & Software tools/utilities, 3rd party issues
Select this topic to request a license when web-based license fulfillment does not work, or if an existing license is not working properly.
Questions regarding installation and use of Freescale's Platform Creation Suite, LTIB, or Linux board support packages.
Submit questions regarding usage/features/problems concerning Freescale Network Security Software
To request a cancellation of your web order (or part of your web order).
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For questions related to the leadtime or delivery of a tool, sample, or silicon device for sale on the web.
For questions related to the status of your web order.
For general questions related to your entire web order.
For questions related to your web samples order (or the samples portion of your web order).
For questions related to your web silicon device order (or the silicon device portion of your web order).
For questions related to your web tools order (or the tools portion of your web order).
Should be used if any link on our site is broken, including navigation, downloads, or links to other sites..
Should be used if you are unable to view page elements, buttons, text on pages or in fields, or if you cannot read our email newsletters.
Should be used if problems with the Career section on the Freescale Web appear.
Should be used for any of the content on our site that is incorrect, needs updating, or should be removed
Should be used if your email address changes to make sure that you are still able to log into the site.
Should be used if you have problems with the usage or the results of the parametric search engine (Note: this is not the general search engine)
Should be used to make comments or ask questions about our search features and functionality
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Should be used if you have problems related to our Technical Learning Center or other training-related matters.
Should be used if you have problems related to our Technical Learning Center, specifically the certification tests.
Select this topic if you have questions about IMS Media Gateway products
All other Freescale Semiconductor related questions
Select this topic to request access to the myCollaboration tool (e2open)
Select this topic to request access to the myCollaboration mfg (e2open)
To modify or inactivate customer contact information for a customer profile
To submit questions about a Freescale notification
To request additional information or data concerning a Freescale notification (e.g. Data Sheet, Qual Report)
Having trouble opening customer copy from the Notification email link or retrieving customer copy from Freescale.com website
To submit an objection with explanation to a Freescale notification
To order samples of product or material related to a Freescale notification
First time request to be set up as a customer contact to receive customer copies of Freescale notifications
