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Sales and Support

Support Services during China Holidays

We are continuously servicing all customers during the China's National Day through the Communities and Service Requests.

Opening hours are reduced from October 1st through October 7th.

Please click on Phone Support for schedule details.

Technical Communities Support

Freescale support engineers are actively monitoring and answering questions on the following communities:

Enter a Service Request if you are managing sensitive technical information and it can not be dicussed in public.

You can also Manage Existing Service Requests Online.

Your data is protected by an e-mail address/password combination, and your Service Request number allows for easy follow-up communications.

We reserve the right to redirect your questions to the community if the Service Request does not contain sensitive private information.

Self Help Resources

For all other non-technical inquiries:

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AP Opening hours converted to exemplary cities/timezones

Location Local Timezone GMT Offset Thursday, September 3 and Friday September 4
Bangalore IST UTC +5hours 12:30 - 4:30AM Next day
Beijing CST UTC +8hours 15:00 - 7:00AM Next day
Tokyo TKY UTC +9hours 14:00 - 8:00AM Next day
Canberra EST UTC +10 hours 17:00 - 9:00AM Next day

Americas Opening hours converted to exemplary cities/timezones

Location Local Timezone GMT Offset Monday, September 7
Austin CDT UTC -5hours 20:00 The day Before - 10:0AM
San Francisco PDT UTC -7hours 18:00 The day Before - 8:00AM
New York EDT UTC -4hours 21:00 The day Before - 11:00AM