Quality by Design

Freescale’s pledge is to be the benchmark in product quality for our customers.

We work closely with customers to understand and comply with their specific quality requirements. Customer and our own quality requirements are introduced at the concept phase of each new technology and product introduction. Zero-defect and Design for Quality processes, practices and methodologies are embedded in each development and manufacturing phase of the new product introduction to ensure our quality standards and goals are met. We ensure that all parts of the organization deliver the quality pledge through clear processes, metrics and attention to detail.

You may experience a rare quality problem; in which case we promise prompt, professional resolution through our customer returns and quality incident solution programs.

Our goal is to ensure customers trust us and want to work with us because of our commitment to product quality and customer satisfaction.

We have been creating high-quality products for 50 years and will continue to build our brand based upon our Quality pledge.

Sincerely,

Subramanyan Dakshinamoorthy (Dakshi)
Vice President of Quality