Quality Banner

Freescale's Quality Policy

At Freescale we are committed to be the finest semiconductor company in the world by providing the highest levels of product quality, delivery and service, as viewed through the eyes of our customers. Freescale is passionate in our relentless pursuit of total customer loyalty by instilling a global high quality culture through the Freescale Way that results in manufacturing excellence and flawless new products.

Quality Processes

Additional Resources

  • Five Year Shelf Life Policy Change

    Five Year Shelf Life Policy Change

    To increase assurance of supply while maintaining the quality of our products for our customers, Freescale's finished goods shelf life is extending to five years. Customers have been notified via the GPCN process. Freescale's warranty begins at the time of shipment to the customer and remains unchanged. We're delighted that our customers will see the upside of having greater supply available for sale, without experiencing any downside in quality.

    Get the details

  • Reliability Audit Program

    Reliability Audit Program

    To further ensure that Freescale's reliability and quality standards are met throughout a product's lifecycle, an ongoing reliability monitor has been in place for a number of years. Product family monitors are developed by identifying the appropriate device for each process family, and appropriate stress test programs are put in place. Monitor testing is completed on an ongoing cycle with test results summarised on a quarterly basis. Previous reports have been available by email for a number of years, but with continued investment in Freescale systems, these reports are now available for customers online.

    View RAP reports online

Featured Video

Freescale's Quality Strategy Customer Quality Incident Management
(Video - 1:46) Freescale's Field Quality Engineering (FQE) organization is the first point of contact for any type of quality issue raised by the customer

Freescale Anti-Counterfeit Products Policy

To minimize risk, customers should only buy Freescale products directly from Freescale or from one of our authorized distributors. A list of our authorized distributors may be found at http://www.freescale.com/webapp/sps/site/overview.jsp?code=DISTRIBUTORS.

Freescale does not provide support for purchases made from unauthorized sources, including warranty support, failure analysis, marking or trace code verification.